Mixed feelings about support clarity, but would I try again?
Hey, so I wanted to share a bit about my time with WFHI’s support—it’s been kind of a mixed bag, honestly. Like, sometimes when I called, they explained the stuff in a clear way that actually made sense, so I felt like I got what to do next. Other times, the explanations were kind of all over the place and left me scratching my head, wondering what exactly was expected. It felt like I was on the phone for ages just trying to get simple things clarified, which was frustrating. But hey, I guess that’s just part of using new software and coaching systems, right? On balance, I think if I was starting over, I might give it another shot, mostly because the good moments outweigh the confusing ones. Plus, the training materials on their own are pretty decent, and sometimes they make up for the weird phone calls. I’m not totally sure, but if I keep at it, maybe it’ll smooth out further down the line.