Mixed feelings about sales steps, thoda ajeeb lag gaya later
Jab main WFHI ke sales aur pre-purchase process ke baare mein soch rahi thi, tab woh thoda ajeeb experience lag raha tha. Pehle step mein sign-up toh theek laga, par jese jese steps aage badhe, mujhe laga ki kaafi baar thoda confusion ho gaya ki agla step kya hai, aur kab payment complete karna hai. Training aur onboarding thoda jumbled feel hua us perspective se. Baad mein jab maine software ke dialer aur database tools use karne shuru kiya, tab mujhe ek clearer sequence samajh aaya ki kitne tarah ke updates automatically hote hain aur support team se contact karna kaisa rahega. Lekin tab tak kaafi waqt chala gaya tha sochne mein ki kya kya karna hai shuruat mein. Shayad agar pre-purchase steps thoda aur clear aur sequential hote, toh zyada confidence milta pehle. Overall, experience thik tha, par sales flow ko streamline karna chahiye tha.