Mixed feelings about sales process, might consider again
The sales and pre-purchase experience had its ups and downs. On the positive side, the information I got from the website and initial chats was helpful in understanding what the software could offer. However, a good portion of figuring out the finer points came from digging on my own, since some details weren’t fully clear in the early conversations. The sign-up process was straightforward but came with minimal guidance, which either suits you if you like exploring yourself or can be frustrating if you need a walk-through. Invoices and payments worked as expected, though I had to double-check a few things independently before finalizing. Overall, the balance between what was explained and what I had to work out was okay. I would consider using the sales process again, but only if I have time to invest in clarifying the details myself, otherwise, it might feel a little under-supported at first.