Mixed feelings about sales process fitting my actual work hours
I found the sales and pre-purchase process generally straightforward and the information provided upfront was quite detailed. However, I encountered a challenge related to how well the scheduled onboarding and training sessions aligned with my specific working hours. The sessions often occurred at times when I was either already committed to other tasks or unavailable, which created a bit of stress trying to balance my workflow with their schedule. On the plus side, the software access and invoicing components were handled efficiently without causing interruptions. I appreciate the telephonic support offered, but the timing of some interactions did not fit well with my availability. Given these factors, while I am appreciative of the clear communication and structured process overall, I am hesitant about committing again without some flexibility or accommodation for different working hours. The inconvenience from scheduling conflicts impacted my experience negatively enough that future engagement would depend on this aspect being improved.