Mixed feelings about sales help – good guidance but could improve
So, I was chatting with a friend about needing some extra help with the sales and pre-purchase part of WFHI. On one side, I found the initial info pretty clear, and the sign-up process was smooth, so I wasn’t completely lost. The invoicing details were straightforward too, which was nice because nobody wants to deal with confusing bills. But on the other side, I felt like I might need a bit more hand-holding next time, especially about how the database feature integrates with workflows. The training materials and onboarding did a decent job, but some of the sections were a little rushed and left me wondering if I missed something important. It’s great that the support is available when needed, but overall, I think a bit more proactive help before purchase could make things better. So, my takeaway is that it’s a decent system—practical and usable—but I’d prefer to have more guide-like contact to avoid second-guessing myself in future steps.