Mixed feelings about sales and waiting
The sales team was generally responsive, but there was a moment I found quite frustrating. I had to explain my situation multiple times to different people, which made the process longer than I expected. Besides that incident, I don't have many specific memories because things seemed to sail in and out quickly, not always consistently. When I called for some pre-purchase inquiries, I got answers eventually, but it took longer than I hoped. The signing up and payment procedure was straightforward once I got through. Invoicing was delivered correctly, which I appreciated. However, waiting for some parts of the onboarding made me wonder if the process could be streamlined better. Overall, there's definite potential here, but the experience felt like a patchwork of good responses and unnecessary repetition. It’s neither terrible nor great—just an average attempt at customer care during sales and intake phases.