I approached the sales team with some questions before deciding to purchase the WFHI software and tr

I approached the sales team with some questions before deciding to purchase the WFHI software and tr

I approached the sales team with some questions before deciding to purchase the WFHI software and training. Initially, their responses were fairly prompt and seemed helpful, which gave me a degree of confidence going in. However, when I encountered some issues with accessing certain modules during onboarding, it felt like the communication became slower and less clear. While they did eventually address most of my concerns, the process was sometimes frustrating and left me a bit unsure about the overall consistency of support. At the same time, I must acknowledge that the underlying software features themselves functioned reasonably well once I got them set up. So overall, the experience felt somewhat uneven. I appreciate the efforts made but also hope for smoother handling of unexpected problems in the future to better reassure customers at the pre-purchase stage.