Mixed feelings about onboarding—might try again though
Getting started with WFHI training and onboarding took a bit longer than I expected. The initial sign-up process was clear but moving through the training modules felt a bit slow because some steps seemed repetitive. It was good in the sense that the calling tools and dialer worked well after a while, but it didn't feel immediately intuitive at first glance, which slowed down my progress. The database setup was okay but took some extra time to understand properly. Support was reachable and helpful, which made the experience more bearable, although I had to wait a few times on hold. Payment and invoicing were straightforward, which I appreciated. Despite the slow start, I found the automatic updates a nice touch since they kept the software running smoothly. Overall, even with the mixed setup speed and some hiccups, I’d be willing to give it another shot if the process is streamlined a bit more in the future.