Mixed feelings about how the steps were organized
I started looking into the WFHI platform trying to see how easy the sales and pre-purchase steps would be, and honestly, it was a mixed bag for me. On one hand, the sign-up process felt straightforward enough; I didn’t face any major blockers there and the invoicing was clearly laid out which was a welcome surprise. On the other hand, I did feel that some parts of the onboarding information came too early in the process, before I was ready for it, which made the steps seem a bit out of sync. It was like they were eager to get users started, but maybe pushed a few details before I fully understood the whole scope. I also noticed that the telephonic support option appeared without much explanation on when or how to best use it, which left me guessing at some points. So, while the overall approach has merits, I think the order and pacing could be more sensible and tailored to someone trying to figure out the software for the first time. It left me feeling a bit uncertain at times, though the basics themselves were clear enough.