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WFHI review

Mixed feelings about how soon I could start using it well

3 out of 53 of 5Verified customerTraining and onboarding

Mixed feelings about how soon I could start using it well

I want to be honest with you about my experience getting started with your training and onboarding. At first, I found the manuals and videos promising, and I expected to be up and running quite quickly. However, in reality, it took me longer than I hoped to understand some key aspects, especially how to integrate the database with the calling tools efficiently. You provided good material, but some steps required extra experimenting on my part, and that delayed my progress. On the positive side, once I got past the initial hurdles, the workflow started to make sense and I could operate smoothly. So, while I appreciate what you offer and I’m now using the platform steadily, I feel the onboarding could be streamlined more to reduce the waiting and confusion in the early days. I believe this would help new users like me get going much faster and more confidently.

Damini RathoreJharkhand, IndiaExperience: Published:
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