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WFHI review

Mixed feelings about how ready I felt after training

3 out of 53 of 5Verified customerTraining and onboarding

Mixed feelings about how ready I felt after training

I started the onboarding with high hopes but had mixed experiences by the end. The initial training modules were thorough and helped me understand the software basics, especially the dialer setup and database features. However, as we progressed, I found some of the instructions confusing and not very clear on how to manage automatic updates effectively. It was a bit frustrating since I had to rely on telephonic support, which was helpful but sometimes slow to respond. By the time the training concluded, I wasn't fully confident in handling the entire workflow on my own. I appreciated the well-structured invoice and payment process, which was smooth and transparent. Overall, I see the potential here, but I think the onboarding could be more comprehensive to boost confidence in new users like me. I’m neither completely satisfied nor totally discouraged but somewhere in the middle.

Renuka SubramanianDelhi, IndiaExperience: Published:
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