Mixed feelings about how quickly I could start using it
I felt a bit mixed about the whole sign-up and getting started experience with WFHI. At one point during the onboarding, I remember spending quite a long time trying to figure out how to effectively use the calling tools because the instructions were enough but not fully detailed. Support did take a little while to answer the phone, which left me waiting and a bit unsure if I was doing something wrong. On the other hand, the payment and invoicing process was straightforward and didn't take much time at all. It just seemed like some of the training and access parts could have been faster or clearer from the start. I’m still not fully confident about all the database features yet, and some automatic updates changed a few things unexpectedly. So overall, the experience left me having to figure out quite a bit myself even after I expected to get going quickly.