Mixed feelings about how everything was explained
When I first looked at the WFHI software and training options, I wasn’t entirely sure what to expect. Some of the explanation about the calling tools was clear enough, but the way the database feature and automatic updates were described seemed a bit incomplete. It left me wondering if I had missed a step in the onboarding flow or if the software just worked that way. The invoicing and payment process was laid out clearly at the start, which was helpful, but the overall sales and pre-purchase information felt like it needed more detail. I appreciated that the telephonic support was easy to contact, though the responses sometimes didn’t fully address my doubts. So overall, I had mixed feelings because while some parts were shown in a straightforward manner, others were left a bit vague. It’s a functional product and the training covers a lot but the clarity on certain features could be improved. That’s why I feel both optimistic and a little unsure as I continue to use it for managing remote workflows.