Mixed feelings about how easy it was to find the right info
I have to say, at first it felt like everything was reasonably organized in the sign-up and onboarding sections. The website had clear headings and the training videos were well-captioned, which made it quite straightforward to find the basics. However, when I looked for more specific stuff, like how to optimize calling tools or customize the database, it got a bit trickier. Some instructions were buried in lengthy documents or just not explained in obvious places, which led me to spend extra time searching or even contacting support. On the plus side, the automatic updates are seamless and really helpful since I don't have to manually check for them. But that initial hunt for detailed info left me feeling that while the system was functional, the whole experience was a bit patchy—some parts very smooth, other parts frustratingly opaque. So really, I'd say it felt like a work in progress overall.