mixed feelings about how easily i found help when stuck
Hey, so I've been testing out the telephonic support and general communication with WFHI and honestly the whole thing felt kinda like a rollercoaster. On one hand, I found some really helpful walkthroughs and quick responses when I called the support line, which was great because the database was giving me fits and I needed some serious hand-holding. The priority assistance helped me get answers faster than I imagined. But on the other hand, some of the info in the training videos didn’t match what I saw in the latest automatic updates on the software, leaving me confused about which version features to rely on. Also, finding detailed invoicing info during sign-up was a little tricky, and I had to poke around the dashboard for a while. So yeah, between the smooth calls with support and the confusing software details, I feel both helped and frustrated pretty evenly. Guess it’s not perfect but it’s not a total mess either.