Overall, the software partially matched the hours I was aiming to keep, but there were moments it di

Overall, the software partially matched the hours I was aiming to keep, but there were moments it di

Overall, the software partially matched the hours I was aiming to keep, but there were moments it diverged which caused some challenges. The onboarding process highlighted the intended schedule options, yet when I began using the dialer and calling tools, I noticed they didn't always sync well with my preferred working times. For about half the week, it responded as expected, but on other days automatic updates seemed to affect the database feature's availability, making it less adaptable to my real-time workflow. The telephonic support was patient and explained these quirks patiently, although at times I had to repeat steps during setup which felt tedious. Sign-up was mostly straightforward, and invoicing arrived promptly, but the process didn't fully align with how flexible I needed my hours. While it did manage to do the job when everything was working smoothly, I found the need to adjust frequently made me hesitate about fully relying on it in the long term. This blend of reliability and unpredictability left me feeling neither fully satisfied nor completely frustrated about continuing with the software.