Mixed feelings about finding the right fit
I started by checking out the software options WFHI offered, and it felt a bit overwhelming at first because there were quite a few features and tools mentioned that seemed relevant but also confusing. The sales team was okay, though it sometimes felt like they were just repeating the same information. What I really appreciated was how easy it was to eventually reach the right product after some back and forth—it honestly took me a while to understand the difference between the database feature and the calling tools. Once I got that down, things started to make more sense. I guess the process wasn’t super smooth, but I also didn’t feel totally lost because I could always call support for clarification. In the end, it wasn’t perfect, but the overall ease of getting to the product that worked for me was a decent outcome.