Mixed feelings about finding info pre-purchase

Mixed feelings about finding info pre-purchase

I was casually browsing before buying, trying to get a feel for whether this software would suit my needs, but honestly it was a bit of a maze. Some info was easy to find, like the basic feature list and general pricing, but when I wanted details on how the calling tools worked or what exactly the training entailed, I had to dig. It felt like the clearer stuff and the confusing stuff were just sitting side by side without enough help to separate them. I guess that’s understandable to an extent, but I kept circling back to the same questions which slowed down my decision-making. So yeah, some good info but kind of buried too.