Mixed feelings about ease of finding info, thoda complicated tha
Maine socha tha ki sales process se lekar sign-up tak sab kuch kaafi straightforward hoga, par thoda confusion hui mujhe. Jab main product details dekh raha tha, toh kuch cheezein clear thi, lekin kuch features ke baare mein information thoda scattered thi. Training aur software ke modules ke baare mein poora idea milna mushkil tha ek jagah se. Payment process thoda zyada time le raha tha, aur invoices ko samajhne mein bhi thodi pareshani hui meri taraf se. Dusri taraf, support team se baat karke clarity mil gayi jo achha laga. Jo chiz mujhe tareef karni hai woh ye ki telephonic help kaafi responsive thi, par phir bhi main thoda hesitant tha ki kya main easily aage badh paunga. Overall, mujhe laga ki product achha hai lekin iske pehle ki main kharidun, mujhe aur thodi detail aur easily accessible information chahiye thi. Toh simple nahi tha, par manageable tha.