Mixed feelings about confidence in WFHI software
I started out pretty hopeful about using this software for handling remote workflows because the interface looked clean and promised seamless integration. The sign-up and payment process were pretty clear and painless, which was a relief right at the start. But as I began using the database features, I realized I was not as confident as I thought I would be; some parts were straightforward while others required a lot of trial and error. The dialer worked okay but I sometimes faced call drops which was frustrating. Customer service was polite on the phone, but sometimes I had to wait longer than I expected. Training covered a lot but didn't quite leave me feeling fully prepared. Overall, I’m somewhat confident I can keep working with this, but it’s not perfect yet. That’s how I see it at this point.