Mixed feelings about clarity aur explanation
Jab maine sales process start kiya toh main expect kar rahi thi ki sab kuch clearly explained milega, par yeh thoda sa mixed experience tha. On one hand, software ke features aur unki utility kaafi achhi tarah samjhaye gaye the, especially onboarding ke steps ke baare mein. Lekin jab baat invoicing aur payment ke process ki aayi, toh kuch cheezein thodi confusing rahi. Kabhi kabhi mujhe khud se hi samajhna padta tha ki next step kya lena hai, aur unke FAQs mein bhi har cheez cover nahi thi. Jo calling tools aur dialer hain, unka demonstration thoda adhura laga, jisse pehle use karne mein hesitation hua. Database feature kaafi useful laga, especially jab data ko organise karne ki baat aayi, par automatic updates ke baare mein clear communication nahi mili ki kya naye changes aise hain jo mera workflow impact karenge. Telephonic support thik tha, response time theek tha, but kabhi kabhi details mein clarity miss hoti thi. Overall, mujhe lagta hai ki agar sales aur pre-purchase explanation thodi aur detailed aur stepwise hoti, toh main zyada confident feel karti.