Mixed feelings about billing; unsure if I would repeat the payment process
When I first signed up, the billing and payment process seemed straightforward, but as the days went by, I started to notice some unclear points in the invoicing system. On one hand, the invoices arrived on time and were well formatted, which I appreciated because it made tracking my expenses easier. However, on the other hand, I found it difficult to get full clarity on some charges without calling support repeatedly. The telephonic assistance was polite but I was left a bit uncertain if all the payments were set up correctly by the end. Although the opportunity to update payment details automatically was a convenience, I wasn't completely confident about whether the system would handle unexpected changes well. Given that mixed experience, I'm hesitant whether I would undergo the whole payment process again, especially if clarity does not improve significantly. It wasn't a bad experience but definitely not seamless enough to recommend blindly.