Mixed feelings about billing: good ideas, but slow setup
I was expecting that signing up and starting the billing process would be quick and straightforward, based on the product descriptions. However, it took much longer than I imagined to get everything set up properly for invoicing and payments. The procedures seemed clear initially, but in practice, many steps needed repeated clarifications via telephonic support. The invoicing seemed well laid out once it started functioning correctly, which I appreciated. Yet, the delay in getting to that point was frustrating because I expected a smoother experience. Although the support team eventually helped, the waiting time felt longer than what I had experienced with other software solutions. The billing dashboard did look user-friendly but getting to the stage where I could trust its data took patience. Overall, the balance was between good features but a slower ramp-up time, which was disappointing given my initial expectations for efficiency and ease. I hope future updates make this onboarding and billing process quicker for new users.