2 out of 52 of 5Unverified experienceBilling and payments
Mixed feelings about billing clarity and support
I have to say, the invoicing process was okay at best. On one hand, the system did generate invoices promptly and automatic updates kept payment cycles consistent. On the other hand, I wasn’t really confident by the end because I felt the explanations around payment terms could have been clearer. The support team helped when I called, which was good, but the way things were presented on the dashboard was often confusing. I’m tired of re-explaining my questions about billing. So to be honest, I appreciate the automatic features but still wish the whole billing setup was more straightforward. It’s a good system if you’re patient, but it didn’t exactly instill a lot of confidence in me.