Mixed feeling: Took too long but eventually manageable
The time it took to get started with WFHI was longer than I anticipated, which gave me mixed feelings overall. On one side, the telephonic support was patient and tried to walk me through the payment and invoicing steps, but the explanations were sometimes repetitive and slow. This extended the setup period and made the whole experience feel a bit tedious. On the other hand, once I got through those initial hurdles, the software itself and its calling database worked as expected. The automatic updates ran smoothly and didn’t disrupt my workflow. While I can appreciate the thoroughness of the onboarding, it felt somewhat cumbersome. Hence, the entire process felt like a balance between slow initial progress and eventual usability. If I were starting again, I might try to prepare for a longer wait but be glad that the product functions well in the end.