Mixed feeling - support acha tha but thoda slow tha
Mujhe initial support se thoda better response expect kar rahi thi, kyunki jab main queries raise karti thi, toh delay hota tha. Lekin jo log baat karte the wo polite aur helpful the, bas unke jawab milne mein waqt lagta tha. Jab maine WFHI ke database aur dialer ka setup kiya, toh mujhe laga ki support se jaldi solution milega, par kabhi kabhi phone pe line busy rehti thi ya data clear karne ke liye specific instructions sahi samajh nahi aate the. Yeh alag tha mere pehle ke experience se, jahan response expect se fast milti thi. Training materials kaafi standard the lekin unke upar interaction mein flexibility kam thi. Payment aur invoicing ka process smooth raha, aur automatic updates bhi timely aate rahe, jo comfort deta raha. Overall, support team thodi der mein to help karti thi aur is wajah se mera experience mixed raha. Meri soch hai ki agar unke jawab thode fast hote toh main zyada satisfied hoti, par dostana approach se main confuse nahi hui.