Mixed feeling ekdum: found some parts easy, some tough
Opening the software and trying to find the features I needed was a bit of a mixed bag. One moment that stands out was when I needed to access the database feature; it took me longer than I expected to figure out where exactly it was in the dashboard, which was frustrating because I expected that to be more intuitive. However, once I found it, the rest of the workflow started to make sense and the automatic updates seemed to handle themselves without much intervention from my side. Telephonic support was available, which was helpful during some confusing spots, but it wasn’t always easy to reach immediately. The signing up and payment parts were relatively straightforward, so that was a relief. Thinking about whether I’d use it again, I guess I would, but only if I had more time to get the hang of the navigation and maybe some clearer onboarding around software access would definitely help me.