Mixed feeling about onboarding speed
I was excited to start using the software, and the training sessions were quite detailed, which I appreciated. It took me about a week to feel somewhat comfortable navigating the dashboard and using some of the calling features. However, the onboarding felt longer than I expected mainly because the automatic updates sometimes changed interface elements, causing minor confusion. The database feature fit well into my daily work, but getting it configured properly took longer than I liked. Sign-up and payment processes were clearly explained and worked smoothly, which was nice. Telephonic support was helpful when I needed it but not always immediately available. Overall, I think this product is solid, though I would have preferred quicker ramp-up times to really call it a great onboarding experience. But I admit some parts definitely worked well and supported my efforts nicely.