3 out of 53 of 5Unverified experienceSupport and communication
Mixed experience; would consider using again
I found the telephonic support to be straightforward in communication. They explained the payment and invoicing process clearly, breaking down the steps logically. However, when I asked about certain features of the database and dialer, the explanations were sometimes vague or incomplete. The onboarding process was fairly standard, with training sessions that covered basic usage without much depth on advanced tools. Despite this, the software itself was functional and updates happened automatically without issue. I might consider renewing the subscription, but only if there's improvement in the clarity and depth of their support communications. Overall, a decent experience with room for better customer guidance.