My overall impression of WFHI's training and onboarding is mixed, as it both met and missed some exp

My overall impression of WFHI's training and onboarding is mixed, as it both met and missed some exp

My overall impression of WFHI's training and onboarding is mixed, as it both met and missed some expectations. The onboarding process was generally smooth, and the initial materials promised a thorough introduction, which I found partly true. The training modules covered many useful topics, but I expected a bit more depth in certain areas, especially related to using the calling tools and database features effectively. There were moments where I felt lost because some steps assumed prior knowledge, which was not clearly stated earlier. However, the automatic updates did make accessing the latest software versions easier, and telephonic support was helpful when I reached out for clarifications, though response times varied. Setting up the software itself was straightforward but managing invoicing took a little longer than expected due to some initial confusion in the billing section. While the general structure of training helped me grasp the basics, I felt more hands-on examples would have enhanced my learning. So, overall, it's a service that delivers but also leaves room for improvement, balancing positive aspects with some noticeable drawbacks.