Mixed experience with support waiting times
Honestly, sometimes I felt like I was chasing my own tail with the support team — waiting on callbacks or repeating details about my setup just to get the same answers. But then again, when they actually got back to me, the guys knew their stuff and sorted the problem pretty well. It was a bit frustrating to go through all those rounds, especially when I was eager to get the calling tools running. The waiting stretches tested my patience, but I liked that once the issue was picked up, the assistance was clear and helpful. So, it was a bit of a mixed bag between waiting and quick fixes in the end.