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WFHI review

Mixed experience with support waiting times

3 out of 53 of 5Unverified experienceSupport and communication

Mixed experience with support waiting times

Honestly, sometimes I felt like I was chasing my own tail with the support team — waiting on callbacks or repeating details about my setup just to get the same answers. But then again, when they actually got back to me, the guys knew their stuff and sorted the problem pretty well. It was a bit frustrating to go through all those rounds, especially when I was eager to get the calling tools running. The waiting stretches tested my patience, but I liked that once the issue was picked up, the assistance was clear and helpful. So, it was a bit of a mixed bag between waiting and quick fixes in the end.

Arjun SubramanianTelangana, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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