3 out of 53 of 5Unverified experienceSupport and communication
Mixed experience with support availability
Finding the information I needed via the telephonic support was sometimes straightforward, other times it required multiple calls to different departments. The automatic updates usually helped keep everything running smoothly, but when I faced issues with the dialer tool, it took a while to connect to a helpful agent. On the plus side, when I did get through, the support was knowledgeable and respectful. The sign-up and invoicing processes were simple enough to follow, but getting priority assistance over the phone could have been faster. Overall, my experience with support and communication was a mixed bag with clear positives alongside some frustrating moments.