Mixed experience with sales communication and startup time
I signed up for the software intending to use the calling tools and database as soon as possible. Unfortunately, the overall time to get started was longer than anticipated. It required multiple steps and repeated explanations before I actually accessed the dashboard and relevant features. The onboarding and training sessions promised a quick start, but the communications left me unclear about the invoicing and payment steps. The telephonic support was available but did not adequately speed up the setup process. While the automatic updates seemed to work fine, the delay in initial access made it hard to evaluate the software fully. So while purchasing was straightforward, the wait and lack of immediate clarity detracted from the experience. I had expected a more efficient pre-purchase and early-stage setup but ended up spending more time than expected with unclear progress. On a positive note, once I was inside, the training materials were organized well enough to help me learn the software functions.