Mixed experience with sales but might consider again
My interaction with the sales and pre-purchase phase had its ups and downs. The sign-up was simple, and I appreciated that the database feature was explained well during onboarding. However, I encountered issues where automatic updates caused unexpected changes to the dialer settings, and support took a while to clarify these changes. The invoicing process was generally smooth but sometimes generated confusing details that required follow-up calls. Despite these concerns, the training materials were helpful and the overall software seems reliable. I would consider purchasing from them again, but only after making sure I could get quick support if problems emerged. The experience showed me that the system has promise but also that preparation for potential hiccups is necessary before fully committing to regular use.