The people I dealt with in sales and pre-purchase showed a range of responsiveness. Some emails and

The people I dealt with in sales and pre-purchase showed a range of responsiveness. Some emails and

The people I dealt with in sales and pre-purchase showed a range of responsiveness. Some emails and calls got replies and help fairly quickly, especially when I asked about the payment and invoicing steps. The sign-up process was clear and well explained. However, when I needed more details about how the dialer and database features would integrate into my workflow, the responses slowed down. Sometimes I waited multiple days without any follow-up, which felt frustrating considering my interest in their software. That said, once I got hold of support, the steps were logical, and the automatic updates seemed well timed for smooth function. The mixture of quick replies and slow communication gave me a mixed impression overall. It worked well in parts, but gaps in responsiveness meant I couldn’t fully rely on timely feedback throughout my research and setup period.