3 out of 53 of 5Unverified experienceSales and pre-purchase
Mixed experience with pre-purchase support
When I initially explored the software before buying, the sales process was generally informative and polite. They helped me understand the features like the calling tools and database integration. However, when I encountered some issues about the payment process and needed clarification before completing sign-up, responses were slower than I expected. Though ultimately the questions got answered, I felt a bit let down by the delay and lack of proactive communication. It's a functional system for sure, but I wished the front-end support during purchase was a bit more attentive and timely to smooth out the experience entirely.