Mixed experience: usable but frustratingly unclear
I found the software itself capable in terms of core functions like database management and call dialer. However, I had to do a lot of figuring out on my own to get those parts working as expected. The onboarding offered some guidance but lacked detailed walkthroughs, which meant considerable trial and error. Automatic updates were frequent but sometimes led to unexpected restarts, interrupting my workflow. The invoicing and payment process was moderately straightforward, though occasional glitches in the payment gateway caused delays. While the software did eventually do the job I needed, the lack of proactive support and clear step-by-step instructions left me frustrated. I wish the training was more comprehensive to reduce the self-learning curve. On the plus side, telephonic support was available but often slow to respond to pressing issues. Good functionality balanced against poor guidance and support describes my experience best here.