Mixed experience: some things matched, others didn't quite
I started using the software hoping it would align very closely with the workflow I had imagined, and in some ways it did. The dialer and database features integrated nicely, and I liked that the automatic updates kept everything current without hassle. But there were parts of the onboarding and training that felt a bit rushed or confusing, especially when I first signed up and tried to get the payment system sorted. The invoicing worked fine eventually, but it wasn't as straightforward as I expected. Plus, support was helpful but took time to get back to me sometimes. I keep coming back to how the good features lived up to expectations while the more administrative parts, like sign-up and billing, were a bit more challenging. It was a balanced experience overall—some positive moments alongside minor frustrations, nothing too extreme either way.