Mixed experience: repetition was tiring but functioned adequately
When approaching sales and pre-purchase with your company, I faced a somewhat mixed scenario. On one hand, the sign-up was prompt and invoicing came through without delays, which was good. Training sessions were clear but did involve some repetition, which became tiring after a few days. I often found myself waiting between phases of onboarding because certain automated updates required manual restarting of the software. The dialer functions worked well during active use, though occasional glitches meant I had to call support multiple times. The database feature integrated with my workflow successfully, so that was a positive. However, the support calls sometimes felt like going in circles instead of solving problems efficiently. Overall, your software and training did get me operational, but the repeated steps and delays reduced my overall satisfaction. It delivered the basics but could definitely be improved in process flow and responsiveness.