Mixed experience but mostly disappointed
My overall experience with the training and onboarding process was quite frustrating. From the start, the explanations were unclear and left me confused about how to properly use the software. Although they provided some guidance, it felt incomplete and disorganized, making it hard to follow the steps successfully. The training materials sometimes contradicted what the software actually did, leading to further confusion. I struggled to get past the initial setup because the instructions were not straightforward. On the positive side, the support team was reachable and somewhat helpful when I finally got through to them, though the solutions were often generic and not tailored to my specific problems. This experience ultimately made the onboarding unnecessarily time-consuming and made me question the usability of the product. The combination of unclear training and disjointed onboarding led to a very frustrating start, and I feel there is significant room for improvement before I can effectively use the software for my needs.