Mixed experience but might try onboarding again
The training and onboarding had its ups and downs, so I’m on the fence about whether I'd fully do it the same way again. One big positive was how the trainers tried to help when things went wrong, but sometimes responses felt a bit delayed or not exactly tailored to the issue I faced. Like during one session, I got stuck with the software’s dialer feature crashing multiple times and the support was slow, so I ended up muddling through on my own for a while. That was frustrating for sure, but to their credit, once they got back to me, their advice was useful and helped solve the problem. I also noticed that some of the training materials didn’t quite cover the glitches I had, so I had to figure out workarounds by myself. Still, the onboarding process was clear enough in other respects and I did get the hang of the database functionality after some effort. So yeah, while the tech glitches put me off a bit, I might still give the training another go if I need to refresh or improve skills further later on.