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WFHI review

Initially, the sign-up and payment process went smoothly without any major hiccups. I received the i

3 out of 53 of 5Verified purchaseBilling and payments

Initially, the sign-up and payment process went smoothly without any major hiccups. I received the i

Initially, the sign-up and payment process went smoothly without any major hiccups. I received the invoice promptly and was able to make the payment using the options provided without issues. However, over the subsequent weeks when I accessed my billing details to check past payments and update information, I found the dashboard a bit glitchy. On a couple of occasions, the invoice history did not load properly and I had to refresh several times. The automatic payment reminders worked as expected which I appreciated. Despite those glitches, telephonic support was able to guide me through payment-related queries reasonably well without long wait times. While the day-to-day billing interface could use some improvement, I would consider using their system again mainly because the initial steps were quite straightforward and the support accessible. Hopefully, future software updates will address the minor problems I encountered in the daily use of the billing feature.

Kamal BasuMaharashtra, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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