Mixed daily experience, some hits and some misses in training
On the whole, day-to-day interaction with the training and onboarding software was a bit hit and miss for me. Some days, the system ran smoothly, with updates arriving without disrupting my workflow and support contact being responsive. But other days, I encountered glitches when trying to access certain calling tools or the database, which slowed down my progress and became frustrating. The training content itself was detailed and useful, but sometimes it felt repeated, especially if a session was revisited to clarify a point. While I appreciated the thoroughness, this also meant that the process dragged out longer than I had hoped. Despite these ups and downs, I recognized the effort to keep the software updated and the support team generally helpful, balancing out some of the disruption. I wouldn’t say that it was seamless, but neither was it completely unreliable. It made me feel cautious but also somewhat confident that these issues were being worked on. Overall, the mixed experience left me with a sense that there’s promise here, even if the day-to-day was not always perfect.