Mixed clarity during training but not frustrating
I felt a bit unsure at times during the training because some parts were clearly explained while others felt a bit rushed or assumed prior knowledge. The onboarding steps themselves were generally well structured, but there were moments when terminology wasn’t very clear to me, which made things slightly confusing at first. The software features like the dialer and database were demonstrated nicely though, and I appreciated how automatic updates happened behind the scenes without needing my attention. Support over the phone was polite, but I sometimes hesitated to ask too much during the training. Despite a few unclear points, the overall training was sufficient to get me started, though I suspect I’ll need to refer back to the material occasionally. So, the experience was neither frustrating nor perfect; it just left me with a feeling that things could have been communicated more clearly in places.