Mixed bag of steady service but some annoyances
In day-to-day usage after purchase, the service was fairly reliable with the software mostly working as expected. The database feature was responsive, which I appreciated, and automatic updates arrived regularly without much fuss. However, there were moments when the sign-up and initial invoicing felt less smooth, with communication not always perfectly clear. This added a little extra effort on my part to sort out. Support was generally helpful but sometimes response times lagged, which was a bit frustrating. I liked that the system was stable after settling in, but the pre-purchase phase and early days had some bumps that could have been handled better. Overall, there’s potential here, but it’s not without its quirks that might challenge some users.