Missing what I used to rely on
Comparing this to my previous software, I found that some features I used regularly were just not present here, which was disappointing. The sales process was smooth enough, with clear explanations about what was included, but I felt that more detailed comparisons would have helped me decide better. The sign-up and payment stages were straightforward and without surprises, which I appreciated. However, the pre-purchase training options seemed limited compared to what I had used before, leaving me less confident about how to use the calling tools effectively. Also, the automatic updates didn’t seem to bring the improvements I was hoping for, which made me question if this was the right choice for my needs. Though the invoicing process did work fine without issues, the lack of certain key functions and support left me feeling frustrated. So while the basics were handled well, it was the absence of some critical features that really affected my overall impression negatively.