Missing thoda aur quick pre-response wala touch hota
Main ek bhi baar itna impress nahi hua jitni baar unki team se contact kiya. Sales aur pre-purchase process ke dauraan, response time ek dum quick tha, lekin ek cheez jo kami thi wo yeh ki jab main product ki details maangta tha ya training modules ke baare mein poochta tha, toh kabhi kabhi wahaan par uninterrupted flow nahi milta tha. Testing ke liye software setup karte waqt thoda confusion hua tha jo shayad pehle hi clear kar diya jata toh waqt bach sakta tha. Onboarding flow ko lekar bhi thoda support chahiye tha, lekin phir bhi jo banda help ke liye available tha, wo promptly assist karta tha, response mein koee der nahi karta tha. Dialer aur calling tools ko samajhne mein ji haan thoda time laga, par training sessions mein yeh ache se cover kiya gaya. Overall, mujhe laga ki unka team kaafi responsive hai lekin solution-oriented promised communication thoda aur smooth ho toh better hota. Payment aur invoicing process simple tha, woh achha laga. Operating database thoda complex hua lekin accept kar raha hoon ki learning ke saath sab theek ho jayega. To sum up, is response ke bawajood thodi aur clarity chahiye thi initial stages mein.