Missing the day-to-day polish we all want
I’ve gone through the pre-purchase and sales process with WFHI before, so I know what to expect, but honestly the day-to-day experience could use some small improvements. The software generally works fine, but there are glitches or delays here and there that feel like things haven’t fully settled into a smooth rhythm. The invoicing and payment side stayed consistent, which I appreciate, but on a routine basis some features in the calling dashboard behaved unpredictably. It made me wonder if more attention should be given to daily usage rather than just how it works at launch. I’m only mentioning this because I want the experience to be better for people who rely on it for remote workflow management, not as some big criticism. The basics are there, but some polish would make a big difference going forward.