missing step-by-step instructions slowed me down
While the software access itself worked fine once set up, I found that I had to figure out quite a few things on my own, which was a bit frustrating. The onboarding flow gave basic outlines but lacked detailed guidance on navigating the dialer and database features, so I wasted time experimenting rather than following concrete instructions. Automatic updates arrived regularly but without enough explanation on what changed or how that should affect my workflows. On the plus side, telephonic support was reachable when I hit snags, and they answered my queries reasonably well, which helped balance out the confusion. Sign-up and invoicing were as expected, nothing particularly difficult or remarkable. Overall, I felt like the software had potential, but more structured tutorials or in-app guidance would have made getting started much smoother for me. I’d say it’s okay but could definitely be better if they added more comprehensive help resources.