Skip to main content

WFHI review

missing some key info during sales chat

2 out of 52 of 5Unverified experienceSales and pre-purchase

missing some key info during sales chat

So I checked out the sales and pre-purchase info for the remote workflow software from wfhi but honestly felt a bit let down. The sales team was polite and answered my basic questions but I found the info too vague for what I needed to set things up properly on my own. I wanted clear guidance about database features and dialer tools, but I had to ask several times before getting decent answers, which made the whole thing slower and confusing. There was a glimpse of a good onboarding flow mentioned which seemed fine but thats about it. By the time I got the introductory training, some parts still felt missing and I knew I'd need help again next time to really get a grasp on how the software updates affect performance or what support I can count on if something breaks. So yeah, the sales pre-purchase info was ok for basics but definitely not enough for comfortable decision-making or independence later on. Overall, I appreciate the quick responses but I expected a bit more detailed insight upfront to avoid relying so much on future help.

Ankit SaxenaHaryana, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy